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What types of back office support services does Saenz Global offer to roofing contractors?

Saenz Global provides a comprehensive range of services including lead follow ups, contract preparation, invoicing, quality control, and CRM management. Our aim is to handle all your administrative tasks so you can focus on roofing projects and client interactions.

How can Saenz Global help reduce the administrative burden for my roofing business?

By taking over your administrative responsibilities, we allow you to concentrate on the operational aspects of roofing. This includes everything from preparing job estimates to customer service, thus helping you streamline operations and reduce overhead costs.

Are the back office services offered by Saenz Global customized for roofing businesses?

Yes, our services are specifically tailored for the roofing industry. Our team has extensive experience and understanding in roofing, ensuring that the support we offer is relevant and effectively meets the unique needs of roofing contractors.

Can Saenz Global help with customer relationship management for my roofing business?

Absolutely! We manage CRM systems to ensure that all client interactions are logged and handled efficiently, enhancing customer satisfaction and helping you maintain strong, lasting relationships with your clients.

Can Saenz Global assist with project documentation and compliance for roofing projects?

Yes, we handle all necessary documentation and ensure compliance with industry standards, helping you manage contracts, insurance paperwork, and regulatory documentation efficiently.

How does it work?

How does pricing work for Saenz Global’s services?

Our pricing is structured into three tiers, based on the number of re-roof projects you complete each month.

Is there a long-term commitment required to sign up for your services?

To partner with us, we require an initial 6-month commitment, with a flexible month-to-month option thereafter.

What information does Saenz Global need from me to start providing services?

We'll need basic information about your business, such as company size, the volume of work, current processes, and specific administrative challenges you're facing. This helps us customize our services effectively.

How do I get started with Saenz Global’s back office services?

Start by applying to work with us. If we determine we’re a good fit to support your goals, you can secure your onboarding date. From there, our team guides you through a streamlined, step-by-step onboarding experience that runs smoothly—like a finely tuned machine

What to expect

How does Saenz Global stay updated with the specific needs and changes in my roofing projects?

We maintain close communication with your team and conduct regular check-ins to update our workflow according to the changing needs of your projects and operations.

How does Saenz Global ensure confidentiality and security of my business information?

We adhere to strict data protection policies and use secure methods for handling and storing your information to ensure confidentiality and security.

What does the onboarding process involve at Saenz Global?

Saenz Global’s onboarding process is built to smoothly integrate our back-office support into your roofing business. Here’s how we do it:
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- Week 1: We’ll break down your pre-sale process, making sure we understand and follow your exact steps from the start.
- Week 2: We’ll dive into the full preparation for the sale, ensuring everything is aligned, and we’re executing each step with precision and excellence.
- Week 3: We’ll cover all post-sale support, ensuring we’re seamlessly fitting into your company’s workflow.

By the end of these calls, you’ll have a fully integrated back-office solution, using the tools you already rely on

Hand off back-office tasks within 24 hours after onboarding.

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